• Save Time & Money

  • Scale Faster

  • Increase Customer's Loyalty

  • Increase Sales

  • Save Time & Money

  • Scale Faster

Customer Service Excellence Tailored for E-Commerce Growth.

Customer Service Excellence Tailored for E-Commerce Growth.

Customer Service Excellence Tailored for E-Commerce Growth.

While you grow your brand, we’re here to nurture loyal, happy customers.

While you grow your brand, we’re here to nurture loyal, happy customers.

Save Time & Money

How Much Can We Save You?

How Much Can We
Save You?

How Much Can We Save You?

See what a dedicated support team costs — and what you save versus hiring in-house.

Results

$1,990
$23,880
$3,010
$5,000
$60,000
60%

Your rate: $995/agent/mo — drops as your team grows.

Get An Estimate Of How Much You Can Save

Get An Estimate Of How Much You Can Save

Compare the fully-loaded cost of in-house support with your flat monthly Squadz360 team.

See your potential savings instantly, both monthly and annually.

Understand how optimizing your team can increase efficiency and reduce overhead.

Tailored for your needs—input the number of agents and watch the savings add up.

Results

$1,990
$23,880
$3,010
$5,000
$60,000
60%

Your rate: $995/agent/mo — drops as your team grows.

Get An Estimate Of How Much You Can Save

Compare the fully-loaded cost of in-house support with your flat monthly Squadz360 team.

See your potential savings instantly, both monthly and annually.

Understand how optimizing your team can increase efficiency and reduce overhead.

Tailored for your needs—input the number of agents and watch the savings add up.

Dedicated Support Teams

Simple Monthly Pricing

Simple Monthly Pricing

Pick the size of your dedicated support team. One flat fee per agent, month-to-month. No hourly billing, no surprises.

Starter Plan

1-2 Agents

Getting Started

$995

/month per agent

Per Agent

Full-time · dedicated

Month to Month

Dedicated Lead Agent

Dedicated Customer Success Manager

Helpdesk AI

Sales Chat Setup

AI Call Center

GPTs For Your Brand

Growth Plan

3-4 Agents

Most Popular

$850

/month per agent

Per Agent

Full-time · dedicated

Month to Month

Dedicated Lead Agent

Dedicated Customer Success Manager

Helpdesk AI

Sales Chat Setup

AI Call Center

GPTs For Your Brand

Advanced Plan

5+ Agents

Built to Scale

$700

/month per agent

Per Agent

Full-time · dedicated

Month to Month

Dedicated and Trained Agent

Dedicated Customer Success Manager

Helpdesk AI

Sales Chat Setup

AI Call Center

GPTs For Your Brand

Starter Plan

1-2 Agents

Getting Started

$995

/month per agent

Per Agent

Full-time · dedicated

Month to Month

Dedicated Lead Agent

Dedicated Customer Success Manager

Helpdesk AI

Sales Chat Setup

AI Call Center

GPTs For Your Brand

Growth Plan

3-4 Agents

Most Popular

$850

/month per agent

Per Agent

Full-time · dedicated

Month to Month

Dedicated Lead Agent

Dedicated Customer Success Manager

Helpdesk AI

Sales Chat Setup

AI Call Center

GPTs For Your Brand

Advanced Plan

5+ Agents

Built to Scale

$700

/month per agent

Per Agent

Full-time · dedicated

Month to Month

Dedicated and Trained Agent

Dedicated Customer Success Manager

Helpdesk AI

Sales Chat Setup

AI Call Center

GPTs For Your Brand

Starter Plan

1-2 Agents

Getting Started

$995

/month per agent

Per Agent

Full-time · dedicated

Month to Month

Dedicated Lead Agent

Dedicated Customer Success Manager

Helpdesk AI

Sales Chat Setup

AI Call Center

GPTs For Your Brand

Growth Plan

3-4 Agents

Most Popular

$850

/month per agent

Per Agent

Full-time · dedicated

Month to Month

Dedicated Lead Agent

Dedicated Customer Success Manager

Helpdesk AI

Sales Chat Setup

AI Call Center

GPTs For Your Brand

Advanced Plan

5+ Agents

Built to Scale

$700

/month per agent

Per Agent

Full-time · dedicated

Month to Month

Dedicated and Trained Agent

Dedicated Customer Success Manager

Helpdesk AI

Sales Chat Setup

AI Call Center

GPTs For Your Brand

Need part-time coverage? Dedicated part-time seats from $550/mo — book a call to scope.

Growth Proof

We'll Be Ready in a Week

We'll Be Ready in a Week

See how our step-by-step process gets your dedicated agents ready to deliver exceptional support in record time.

DAYS

01

02

03

04

05

Access granted; we start the audit process.

Agents study brand guidelines, policies, and tickets.

We recommend improvements for macros, tags, and policies.

Review recommendations; meet your dedicated CS team lead.

Q&A session to prep agents for customer support.

DAYS

01

02

03

04

05

Access granted; we start the audit process.

Agents study brand guidelines, policies, and tickets.

We recommend improvements for macros, tags, and policies.

Review recommendations; meet your dedicated CS team lead.

Q&A session to prep agents for customer support.

DAYS

01

02

03

04

05

Access granted; we start the audit process.

Agents study brand guidelines, policies, and tickets.

We recommend improvements for macros, tags, and policies.

Review recommendations; meet your dedicated CS team lead.

Q&A session to prep agents for customer support.

DAYS

01

02

03

04

05

Access granted; we start the audit process.

Agents study brand guidelines, policies, and tickets.

We recommend improvements for macros, tags, and policies.

Review recommendations; meet your dedicated CS team lead.

Q&A session to prep agents for customer support.

Channels Covered

We Cover All Channels

We Cover All Channels

We tap into diverse talent pools across multiple platforms, ensuring no exceptional candidate goes unnoticed.

Reputation Management

Reputation Management

SMS

SMS

Social Media

Social Media

Calls

Calls

Email

Email

Email

Email

Email

Email

01.

Email

02.

Live Chat

03.

Calls

04.

Social Media

05.

SMS

06.

Reputation Management

Reputation Management

Reputation Management

SMS

SMS

Social Media

Social Media

Calls

Calls

Live Chat

Live Chat

Email

Email

01.

Email

Email

App Stack Covered

Fitting Right Into Your Current App Stack

Fitting Right Into Your Current App Stack

Our Agents are Trained on Most Common Apps, and We'll Train them on Any Uncommon Apps.

Growth Proof

Let’s Elevate Your Customer Support.

Let’s Elevate Your Customer Support.

Book a free call to explore how a dedicated support team can help your e-commerce brand grow.

Know More

FAQ

FAQ

Your questions answered.

Will my agent work within my existing tech stack?

Yes! Our agents train extensively in Shopify, Gorgias, Zendesk, and more. We adapt to any system with custom training if needed.

How long does it take to get up and running?

Just 1 week! We fast-track recruitment, onboarding, and live training to get agents supporting your customers ASAP

Do I need to sign a long-term contract?

No long-term contracts here! All plans are month-to-month, giving you flexibility as your brand evolves.

Does Squadz360 take care of training?

Absolutely. Agents receive 20+ hours of training on customer support, e-commerce best practices, and your brand specifics.

Is my agent dedicated to me only?

Yes! Every agent is dedicated to your brand, ensuring a personalized experience aligned with your brand voice.

Try Squadz360

Don't just hire. Transform. Take the first step towards building your dream team.

  • Save Time & Money

  • Increase Customer's Loyalty

  • Increase Sales

  • Scale Faster

  • Save Time & Money

Try Squadz360

Don't just hire. Transform. Take the first step towards building your dream team.

  • Save Time & Money

  • Increase Customer's Loyalty

  • Increase Sales

  • Scale Faster

  • Save Time & Money

Try Squadz 360

Don't just hire. Transform. Take the first step towards building your dream team.

  • Save Time & Money

  • Increase Customer's Loyalty

  • Increase Sales

  • Scale Faster

  • Save Time & Money